YOUR OUTDOOR LIVING EXPERTS

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YOUR QUESTIONS ANSWERED

Does Russell Outdoor Living + Custom Pools offer a warranty?

YES! At Russell Outdoor Living + Custom Pools, we stand behind our work. We provide an industry standard one (1) year warranty on construction, with some exclusions applicable. Pool + Spa warranties start with limited lifetime on gunite and 10 years+ on pool interior. All appliances and equipment are covered by the respective manufacturer's warranty(s), which can extend coverage on some items up to 10 years. We've got you covered!

Who will manage my Project?

Bart, the Owner, will be on-site monitoring the construction of your new Pool, NOT a salesperson or random worker. This means there is no break in communication. Want to make a change? Just let Bart know. Have a question about a process or what’s happening in YOUR backyard? Ask Bart. He has an excellent rapport with the subcontractors of all phases of the Pool and Outdoor Living building process. The Office oversees documentation for your HOA approval, as well as the contract and warranty registrations. Your Project is top priority!

How long will my Project take to complete?

This is an excellent question! On average, Pool Projects take 6 - 10 weeks to complete. Russell Outdoor Living + Custom Pools strives to complete your Project in a timely manner. However, since quality is our main objective, we refuse to cut corners just to save time. An Outdoor Project is greatly affected by the conditions of the day. Rain and inclement weather are factors that are beyond our control, as well as Subcontractor availability. The bottom line, Russell Outdoor Living + Custom Pools will keep you updated regarding Project details and strives to exceed your expectations!

Does Russell Outdoor Living + Custom Pools help with financing?

Yes, At Russell Outdoor Living + Custom Pools, we will work with your Financial Institution as needed for you to obtain the financing required. We provide all documentation requested from your Financial Institution as the Contractor of your Project. Since most Lending Institutions follow similar procedures, we have experience in this area and are confident that the process will go smoothly.

We have partnered with HFS to bring you an excellent choice in a lending solution. They know home improvement loans because that is all they do! Additionally, as an authorized Paramount® Pool Builder, we are able to offer another financing option. These services are FREE and available to customers working with us as an approved Pool Builder.

Why should I choose Russell Outdoor Living + Custom Pools?

Quality Craftsmanship, which is evident in the photos of numerous Projects I have completed, is a clear reason for selecting Russell Outdoor Living + Custom Pools with confidence. I've lived in the Houston area all my life and have relationships with subcontractors and suppliers that span decades. My expertise is in Construction, not sales, making my approach to your Project straightforward and reliable. Since communication is key to any successful Project, from start to finish, I will be your point of contact. As your partner in this journey, you are choosing a proven leader who truly understands creativity and function as a means to make your vision a reality. 

Would we like more Customers like you?

Absolutely! When I started my business, one of my goals was, and still is, to elevate the quality of life for as many people as possible. Are there one or two people you know that could use my help to create an Outdoor Living Space to enjoy? If so, please send them my contact information or the link to this website. By far, the most common way others learn about my business is through word of mouth. Thanks in advance for sending Your Friends, Family and Coworkers my way!

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