YOUR OUTDOOR LIVING EXPERTS
YOUR QUESTIONS ANSWERED
COVID-19 Recovery: Healing by Living
How does something like updating your backyard fit in to our shared new reality with Covid-19? Simple, we are helping you and you are helping countless others, just by choosing to move forward with plans for the future in your backyard. Thank you for keeping us and our subcontractors working!
Does Russell Outdoor Living + Custom Pools Provide a Warranty?
YES! At Russell Outdoor Living + Custom Pools, we stand behind our work. We provide an industry standard one (1) year warranty on construction, with some exclusions applicable. Pool warranties start with limited lifetime on gunite and 10 years+ on pool interior. All appliances and equipment are covered by the respective manufacturer's warranty(s), which can extend coverage on some items up to 10 years.
We've got you covered!
Does Russell Outdoor Living + Custom Pools Help with Financing?
Yes, At Russell Outdoor Living + Custom Pools, we will work with Your Financial Institution as needed for You to obtain the financing required. We will provide all documentation requested from Your Financial Institution as the Contractor of Your Project. Since most Lending Institutions follow similar procedures, we have experience in this area and are confident that the process will go smoothly.
We have also partnered with HFS to bring you an excellent choice in a lending solution. They know home improvement loans because that is all they do! Additionally, as an authorized Paramount® Pool Builder, we are able to offer financing through their site. The service is FREE and available to customers working with us as an approved Paramount® Pool Builder.
What Forms of Payment does Russell Outdoor Living + Custom Pools Accept?
We offer many payment options to accommodate your needs:
2. Most App Transfers (Zelle, Google Wallet, etc)
3. Paypal (add 3% for processing)
4. Your Credit Card (add 3.51% for processing)
With a variety of options to choose from, we strive to make your experience with us as easy and uncomplicated as possible. We want your focus to be on which Pool Tile or Outdoor Kitchen Granite to select, not the boring business aspect. As always, if you have any questions, we will gladly help!
How Long will My Project take to Complete?
This is an excellent question! Russell Outdoor Living + Custom Pools strives to complete Your Project in a timely manner. However, since Quality is our main objective, we refuse to cut corners just to save time. As you know, an Outdoor Project is greatly affected by the conditions of the day. Rain and inclement weather are factors that are beyond our control. Time of year is another variable element, as well as Subcontractor availability. The bottom line, Russell Outdoor Living + Custom Pools will keep you updated regarding Project details and strives to exceed Your expectations!
Why Should I Choose Russell Outdoor Living + Custom Pools to Complete My Project?
Experience alone is a substantial reason why You should choose Russell Outdoor Living + Custom Pools to complete Your next Outdoor Project. Quality Craftsmanship, which is evident in the photos of numerous Projects I have completed, is yet another reason for selecting Russell Outdoor Living + Custom Pools with confidence. I've lived in the Houston area all my life and have relationships with subcontractors and suppliers that span decades. My expertise is in Construction, not sales, making my approach to Your Project straightforward and reliable, not pressured. Since communication is key to any successful Project, from start to completion, I will be Your point of contact. As Your partner in this journey, You are choosing a proven leader who truly understands creativity, insight and function as a means to make Your vision a reality. It would be my honor to travel this path with You.
Would We like MORE Customers Like YOU?
Absolutely! When I started my business, one of my goals was (and still is) to elevate the Quality of Life for as many people as possible. Are there one or two people you know that could use my help to create an Outdoor Living Space to enjoy? If so, please send them my contact information or the link to this website. By far, the most common way others learn about my business is through word of mouth. Thanks in advance for sending Your Friends, Family and Colleagues my way!